Every Feature Your Operation Needs. Nothing It Doesn't.

CoreCommand was built by operators who have managed multi-location behavioral health and mental health organizations. Every feature exists because a real facility director felt the pain of not having it. This is not project management software repurposed for healthcare. This is an operations platform built for the specific reality of running treatment facilities, mental health programs, and management companies.


Task Management and Eisenhower Matrix

In a multi-location operation, the volume of work is never the problem. The problem is knowing what to work on first. When your facilities manager is fielding maintenance requests, your HR coordinator is processing new hires, and your compliance officer is chasing expired credentials — everyone is busy, but no one knows if the most important work is getting done.

CoreCommand's task management system applies the Eisenhower Matrix to every task automatically. When a task is created with a priority level and due date, the system sorts it into one of four quadrants: Do First, Schedule, Delegate, or Eliminate. Your team stops guessing and starts executing in the right order.

Supervisors can assign tasks across locations, set escalation paths, and track completion rates. Overdue tasks surface automatically so nothing disappears into a backlog.

  • Automatic Eisenhower Matrix prioritization
  • Cross-location task assignment and tracking
  • Due date alerts and overdue escalation
  • Task completion analytics per location
  • Recurring task templates for routine operations
DO FIRST
SCHEDULE
DELEGATE
ELIMINATE

HR Compliance Hub and Personnel Files

In behavioral health and mental health organizations, an expired clinical license is not just an administrative oversight — it is a regulatory violation that can jeopardize your facility's accreditation. Most organizations track these deadlines with spreadsheets and calendar reminders that depend on a single person remembering to check. That is a system designed to fail.

CoreCommand's HR Compliance Hub stores every employee document in a structured, searchable system. Professional licenses, certifications, background checks, health records, and training certificates are all uploaded with expiration dates. The platform automatically generates alerts at 90, 60, and 30 days before any document expires, sending notifications to both the HR Manager and Site Admin.

Write-ups, performance feedback instructions, and formal disciplinary actions are created and stored within each employee's file. Employees can digitally acknowledge documents, creating a timestamped record for compliance and audit purposes.

  • Centralized digital personnel files per employee
  • Automatic 90/60/30 day expiration alerts
  • License, certification, and credential tracking
  • Write-ups and performance notes with acknowledgment
  • Audit-ready document history and timestamps
Alert Timeline
90d
First alert sent to HR and Admin
60d
Follow-up alert with escalation
30d
Urgent alert — renewal required

Document Management and Expiration Alerts

Every treatment facility operates under a stack of regulatory documents that must be current at all times. State licensure, insurance binders, fire inspection reports, zoning certificates, and accreditation letters all have expiration dates — and a lapse in any one of them can trigger compliance actions or halt operations entirely.

CoreCommand provides a dedicated document management system for facility-level compliance files. Upload documents, set expiration dates, and let the platform handle the rest. Like the HR module, automatic alerts fire at 90, 60, and 30 days before expiration. Administrators receive a consolidated compliance dashboard that shows every document status across every location.

  • Facility-level document storage and organization
  • State licensure, insurance, fire inspection tracking
  • Automatic expiration alerts at 90/60/30 days
  • Consolidated compliance dashboard across locations
  • Document version history and audit trail
Document Status
State License Current
Insurance Binder Expires in 45d
Fire Inspection Current
Zoning Certificate Current

Multi-Location Role-Based Access Control

When you operate multiple facilities, data visibility becomes a security and operational question. A residential counselor in one location should not be able to view HR files from another facility. An admin at one site should not have write access to another site's documents. But executive leadership needs to see everything.

CoreCommand implements a strict role-based access control system with four tiers. Super Admins see all organizations and locations from a unified dashboard. Admins manage their assigned facility and team. HR Managers access personnel and compliance data for their location. Standard Users see only their own tasks and documents.

This structure means you can onboard team members with confidence that they will only see what they are supposed to see — and that leadership always has full visibility when they need it.

  • Four-tier role-based access control
  • Super Admin cross-organization visibility
  • Location-level admin and HR manager roles
  • Standard user restricted views
  • Granular data protection by role
Access Levels
Super AdminAll organizations · All locations
AdminSingle facility · Full management
HR ManagerPersonnel files · Compliance data
Standard UserOwn tasks · Own documents

Notification and Alert System

Operations fail when critical information gets buried in email or overlooked on a spreadsheet. In behavioral health and mental health organizations, a missed credential renewal or an overlooked compliance deadline can have real consequences — from failed audits to interrupted billing to staff being unable to practice.

CoreCommand's notification system is purpose-built to keep the right people informed at the right time. The 90/60/30 day alert engine runs across all employee credentials and facility documents. Task assignments and status changes trigger real-time notifications. Overdue items escalate automatically. And every alert is tied to a specific action so your team knows exactly what to do next.

  • 90/60/30 day credential and document expiration alerts
  • Real-time task assignment and update notifications
  • Automatic escalation for overdue items
  • Role-targeted alerts (HR, Admin, Super Admin)
  • In-platform and email notification delivery
Recent Alerts
License Expiring — 30 Days
J. Martinez · LCSW License · Facility A
Task Assigned
Fire drill documentation · Due Friday
Document Renewed
Insurance binder updated · Facility B

Google Workspace Integration

Most treatment facility teams already live in Google Workspace. Gmail for communication. Google Calendar for scheduling. Google Meet for team meetings. Google Chat for quick coordination. The problem is that none of these tools know anything about your tasks, your compliance deadlines, or your operational priorities.

CoreCommand bridges this gap by integrating directly with Google Workspace. Access your Gmail, Calendar, Meet, and Chat from within the CoreCommand dashboard. See your operational tasks alongside your schedule. Join meetings without switching tabs. Keep all of your work in one window instead of ten.

  • Gmail integration within the dashboard
  • Google Calendar sync for scheduling and deadlines
  • Google Meet access for team meetings
  • Google Chat integration for quick coordination
  • Single-tab workflow — no context switching
Integrated Apps
Gmail
📅
Calendar
🎥
Meet
💬
Chat

Audit Logging and HIPAA Security

Behavioral health and mental health organizations handle sensitive data every day — personnel files, credentialing records, performance documentation, and operational communications. A data breach or unauthorized access event is not just a technical problem. It is a regulatory, legal, and reputational crisis.

CoreCommand was built from the ground up with HIPAA-compliant security architecture. End-to-end encryption protects data in transit and at rest. Row-level security ensures users only access data authorized for their role. Audit logging tracks every significant action in the platform — who accessed what, when, and from where. Automatic session timeouts protect against unauthorized access from unattended devices.

  • End-to-end encryption for data in transit and at rest
  • Row-level security tied to role-based access
  • Comprehensive audit logging for all platform actions
  • Automatic session timeout for idle users
  • Business Associate Agreement support
Security Layers
End-to-End Encryption
Row-Level Security
Audit Logging
Session Timeout
BAA Available

Employee Milestone Tracking

The first 90 days of employment are the most critical period for retention in behavioral health and mental health settings. Organizations that implement structured 30/60/90 day check-ins see measurably higher retention and earlier identification of performance issues. But in high-turnover environments, these milestones are easy to miss when there is no system tracking them.

CoreCommand automatically creates milestone check-in reminders for every new employee at 30, 60, and 90 days. Supervisors receive notifications to schedule and complete check-ins. The results are documented within the employee's personnel file, creating a performance history that supports promotion, development, and accountability decisions.

  • Automatic 30/60/90 day milestone tracking
  • Supervisor check-in reminders and scheduling
  • Milestone documentation in personnel files
  • Performance trend tracking for retention
  • Customizable milestone periods
Employee Timeline
Day 1 — Onboarding
Documents uploaded · Tasks assigned
Day 30 — First Check-In
Performance review · Goal setting
Day 60 — Progress Review
Skills assessment · Development plan
Day 90 — Retention Milestone
Full evaluation · Confirmation

Feature Questions

The Eisenhower Matrix is a prioritization framework that categorizes tasks by urgency and importance into four quadrants: Do First, Schedule, Delegate, and Eliminate. CoreCommand automatically sorts every task into the correct quadrant based on its priority and due date, giving your team a clear picture of what to work on today and what can wait.
CoreCommand tracks facility-level documents including state licensure, insurance binders, fire inspection reports, and zoning certificates. It also tracks employee-level documents including professional licenses, certifications, background checks, health records, and training certificates. Every document with an expiration date receives automatic 90/60/30 day alerts.
CoreCommand has four access levels. Super Admin sees all organizations and locations. Admin manages a single facility and its team. HR Manager accesses all personnel and compliance data. Standard Users see only their assigned tasks and documents.
Yes. When a supervisor creates a performance note or formal write-up, the employee can digitally acknowledge the document within CoreCommand. The acknowledgment is timestamped and stored as part of the permanent record.

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